Boarding your pet at
Atlantic Islands Kennels!

Medical Records:

In order to maintain a healthy environment for your pet, we require veterinarian certification that all of the required shots are current. A current copy of vaccinations must be faxed to our office before a reservation can be made and confirmed. According to section 3.4 of SVRK Operating Instructions 34-01, the following vaccinations are required for all animals using the kennel:

For Dogs:

◦ Distemper                     ◦ Leptospirosis                 ◦ Parvovirus

◦ Para influenza               ◦ Hepatitis                       ◦ Bordetella*

◦ Adenovirus                    ◦ Rabies                           ◦ Corona**

* Bordetella (Kennel Cough) must be administered at least one week (7 days) prior to boarding, allowing the shot to take effect in the immune system. It is not necessary to wait until 7 days prior to boarding at the kennel to have your dog vaccinated for Bordetella. If a dog has had the Bordetella vaccine in its system for LESS THAN 7 days, the owner will be required to sign a waiver releasing the kennel of responsibility in the event the dog contracts Bordetella while staying in the kennel.

** The Corona virus vaccine is not required for boarding a dog in the kennel. It is recommended for any dog living on the island, however, due to the large number of stray dogs on the island. This virus can be contracted through contact with the feces of an infected dog.

For Cats:

◦ Rhinotracheitis              ◦ Panleukopenia     ◦ Calicivirus

◦ Chlamydophilia             ◦ Feline Leukemia   ◦ Rabies

Atlantic Island Kennels reserves the right to deny boarding services to any pet not having proof of required vaccinations. For your pets protection, we require your pet to have proof of required vaccinations. Failure to provide vaccination records to kennel staff prior to arrival (to the island) will result in a delay of the kennel’s acceptance of such pets. Arrangements for after-hours arrivals are ONLY made for those personnel who comply with our proof of vaccination requirements. In the event the pet owner fails to comply with this requirement, the next soonest available time the kennel will accept the pet is the following business day. At that time, kennel staff will physically review the records and if necessary refer the pet and owner to the base vet clinic. Once required vaccines have been administered, kennel staff will be more than happy to check pets in. Depending on kennel occupancy, these guests may be required to stay in our smaller indoor runs until an indoor/outdoor run becomes available.

TLF on base does not allow pets in the rooms, and there are no off base boarding facilities. There are also no pet-friendly hotels off base in the local community.

If the pet owner is unable to make prior arrangements, it is the responsibility of the pet owner (and their squadron) to make accommodations until the kennel can accept the pet.

Medications:

Any medical problems or special needs must be discussed with the kennel staff. Medications requiring administration after normal business hours will need to be administered by the owner or authorized person. If the kennel staff administers medication after normal business hours, a $2 fee will be charged for each trip to the kennel.

Hours:

With reservations you may drop off or pick up your pet Monday through Friday from 0900-1230 and 1400-1730 hrs. Saturday drop off hours are 0900-1130 hrs. Visiting hours are Mon-Fri 0900-1230 and 1400-1730, Saturdays 0900-1130. There are no visiting hours on Saturday evenings, Sundays or Holidays. We close for normal business on Sundays and holidays, but we never stop caring for your pets during these days. Please understand that we do not permit pick up or drop off of pets on Saturday evenings, Sundays or holidays.  Check out time is 12:00 noon.  

Please Note:

Our staff will always meet the needs of our incoming and departing PCS guests with advanced notice of arrival.  Please call ahead to make arrangements if you are coming in after business hours.  

Our storage space in the facility is extremely limited. Normally, we are not able to store carriers while our guests are PCSing IN or OUT. Owners should plan on taking their carriers to their TLF rooms while their animals are boarded at the kennel.

Unmanageable Pets:

To ensure the best care for an unmanageable pet, owners will be required to assist the staff in the day-to-day maintenance of their pet.  Discounts will not be given if an owner takes care of their own pet. Owners must clean, exercise, feed, and water no less than twice a day.

Security:

Both a fire and a security system have been installed for the protection of your pets. A rear perimeter fence has been installed with barbed wire to prevent unwanted guests.  During non-business hours, security cameras are recording. 

Veterinary Service:

In the event that guests need veterinarian attention we will attempt to contact the base veterinarian. The cost of the veterinarian visit and transportation is the owner’s responsibility. If the kennel provides transportation to the vet a $10 per trip fee will be charged. If the animal belongs to family in the process of PCSing, every effort will be made to contact the owner prior to using veterinary services.

Vet care is extremely limited on base, as well as on island. The Army vet visits the island every few months. Appointments are limited, and minor procedures sometimes involve a waiting list. There is no emergency vet care available on base. The off base vets usually see patients after 6PM, Monday through Friday.

Pet Grooming:

The groomer is located in the kennel building, and appointments are available by appointment. Appointments can be made through the kennel reservation desk. We provide basic grooming services such as bathing, nails, flea dips, trimming and cuts, anal glands, ear cleaning, and dematting.

Prior to and during boarding, staff members check pets for evidence of fleas. If a problem exists, the pet will be dipped at the owners expense. If your pet will be boarded for a long period of time, they will be checked for fleas at least every two weeks. If your pet has fleas, they will be dipped immediately, to prevent an infestation.

To maintain sanitation standards defined in the operating procedures, animals boarded at the kennel may be bathed at the discretion of the kennel staff.

If grooming services are necessary during any animal’s stay at the kennel, the owner will be responsible for all costs.

Kennel Reservations:

Reservations will be accepted Monday-Friday from 0900-1800 by telephone or via e-mail. We encourage you to call ahead for reservations. Incoming PCS personnel are encouraged to make arrangements 60-90 days prior to arrival date.  We cannot be responsible for space availability if prior arrangements are not made in advance. Small dogs may be placed in an indoor kennel if an indoor/outdoor kennel is not available. A current copy of vaccinations must be faxed or e- mailed to our office before the reservation is considered confirmed.

Vacationers are encouraged to contact the kennel as far in advance as possible. The kennel has limited space, and PCSers always take priority when it comes to guaranteeing kennel space. Summer months and holidays are particularly busy at the kennel.

Reservations require a $25.00 deposit paid at time the reservation is made.  Deposits are refunded if the space is utilized as reserved, and the key is returned. If notification of non-intent to use is accomplished 48 hours prior to the reservation arrival date, the kennel staff will issue a refund. The deposit will be credited to the total boarding cost at check out. Please understand that a reservation is not confirmed until the kennel has received and approved a copy of vaccination records and the $25.00 deposit.

Information for PSCing to Portugal with Pets

Importation Requirements from US to Portugal:

The vaccination requirements to import a pet into Portugal are different than the requirements to utilize the Atlantic Island Kennels.

Proof of rabies vaccination, a health certificate, and a microchip are the main importation requirements. The requirements can and do change periodically. For the most accurate information, contact the Portuguese Consulate nearest you.

Go to www.state.gov/s/cpr/rls/fco to help you find the Portuguese Embassy nearest to you. Portugal Embassy stateside telephone number is (202) 328-8610, hours are Monday thru Friday 9:00 am to 1:00 pm.

Here is another link to important importation information that may be helpful:

https://vets.amedd.army.mil/vsdodweb.nsf/a0e0e802f3fa0d6d86256591006356d2/4a80d0c0462f4d4486256605004f5309?OpenDocument#PORTUGAL%2FAZORE

The vaccines required to import a pet into Portugal are different than the vaccines required to use the kennel. The Portuguese only require a rabies vaccine to import a pet.

As of October 2004, these were the necessary importation requirements:

◦ Microchip (Home Again or AVID Eurochip)

◦ Bilingual European Union Health Certificate (in Portuguese)

This certificate must be endorsed by a USDA veterinarian, and is good for 120 days once signed, or until the rabies expires, whichever happens first. There are fees involved.

◦ Link to official EU website for obtaining bilingual EU health certificate: http://europa.eu.int/comm/food/animal/liveanimals/pets/nocomm_third_en.htm

The certificate is available in both PDF and Word format in all 11 standard EU languages. The Word forms can be typed on the computer and will fit front and back on one page including instructions.

This site also has the regulation and is where any new changes to the requirements will be posted. The APHIS site only has the forms in PDF format. The PDF format is three pages with the third page being instructions and unless you have the full Adobe program you cannot enter the information on the computer.

◦ A USDA veterinarian must then endorse the health certificate. USDA Area Offices can be located at http://www.aphis.usda.gov/vs/area_offices.htm

Endorsement costs $24.00 and the check should be made out to “USDA Veterinary Services”. A copy of the rabies certificate (and rabies titer results, if required) must be mailed in with the health certificate. Allow enough time for mailing back and forth. 

◦ Some airlines require 10 day old health certificate to carry an animal.

            CHECK WITH YOUR AIRLINE

◦ Rabies - Cats must have received the rabies inoculation within 6 months at point of origin, dogs within one year. Rabies certificate should include date and type of vaccination, the name of the manufacturer and serial number of vaccine, and a statement by veterinarian with his name, profession, signature, and stamp.

◦ Health Certificate - DD Form 2209 issued within 10 days of the date of departure.

◦ Import Permit - Must be visaed by the Portuguese Consulate. Prior approval from Direccao Geral dos Servicos Pecurlarios, Lisbon, Portugal may be needed. Write or call Portuguese Embassy, Consular section, 1875 Connecticut Avenue, N.W., Suite 101a, Washington, DC 20009 - Phone (202) 332-3007

◦ Quarantine – There are no quarantine requirements for importing a pet into Portugal

For information regarding traveling with a pet within the EU, visit the following link: